Services
Citation Pilot Service
Assistance in Flight Department Start-up and Consulting
Assistance in Hiring Crewmembers
Aircraft Evaluation and Service Management
Flight Operations Manual Creation
Citation Pilot Service
JLM can supplement your flight department if you are having trouble meeting scheduling demands because of increased travel needs, training, or vacation schedules. JLM is a qualified choice to help you during periods of peak demand. We have operational experience in Citation aircraft and have conducted flights into all the major U.S. airports, Canada, and Mexico.
Assistance in Flight Department Start-up and Consulting
Starting a flight department from scratch is a daunting task, filled with many challenging decisions. Your company is extremely knowledgeable in its field but may lack the aviation knowledge necessary to build and integrate a flight department. JLM Aviation Support can use its experience to guide you through the process, ensuring a smooth running and future-focused operation.
If you have an established department but are facing understaffing or need help establishing best practices, JLM can assist you. We've established departments that function at the highest level, and we can guide your operations to your desired performance level.
Assistance in Hiring Crewmembers
Hiring the right people for your operation is one of the most important decisions your flight department will make. Members of the flight department work side-by-side, day after day, and compatibility is important. Identifying and hiring qualified people that fit the culture of your flight department is an essential part of a smooth-running operation. JLM can assist in the process by making personnel recommendations, reviewing resumes, and conducting interviews. Our management and hiring experience gives us the insight to help you find a qualified individual to work with your department.
Aircraft Evaluation and Service Management
Do you have the right aircraft for the job? Factors such as take-off distance, second-segment climb, speed, weight and balance, cabin size, and manufacturer support all contribute to the final aircraft selection. JLM has the experience of working with the manufacturer throughout the order completion process. We will help you identify the aircraft that meets your mission profile, and assist you in getting that aircraft on line.
Aircraft are a combination of complex systems that need routine maintenance. Each aircraft occasionally develops its own unique maintenance issues, and it takes experience to identify and solve these problems quickly and efficiently. If you need assistance working through these issues, JLM can help manage the process for you. We have worked extensively with the Milwaukee and Wichita Citation Service Centers.
Flight Operations Manual Creation
Whether your company operates one single-engine aircraft or a fleet of jets, a clear set of limitations and standard operational procedures is essential. Flight department personnel, as well as those utilizing the services of the department, need to understand these limitations and procedures.
A flight operations manual will contribute to the smooth and safe operation of your department. We have had the responsibility of creating and updating the flight operations manual in a corporate environment, and we would be happy to assist you in creating your own operations manual.


